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Privacy Policy

Welcome to Stepller.com. This section pertains to the Privacy Policy of the website and native mobile applications. We would like to inform that our privacy policy is subject to change without intimation and you shall be required to review the same regularly. The protection and security of your personal information is one of Stepller.com's top priorities. This Privacy Policy discloses Stepller.com's practice with respect to the information collected from the users of the Website or native mobile applications. Luxury Online Retail India Private Limited is authorized to use the website - Stepller.com and native mobile applications for commercial purposes by virtue of a Platform License Agreement. By using the Website or native mobile applications you agree to accept the terms of this Privacy Policy as well as the Website and native mobile applications's Terms of Use. By accessing or using the Website and native mobile applications you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to both, users who visit the Website or native mobile applications but do not transact business on the Website or native mobile applications as well as users who are registered on the Website or native mobile applications. "Personal Information" refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number, credit card information etc.

Terms of our Privacy Policy:

Personal information collected

By accepting this privacy policy, you authorize Stepller.com to collect, store and use any information that you provide on our Website or native mobile applications. The information collected by us are:
 • All information entered by you on our website and native mobile applications such as your name, address, contact number, email ID , chat history , and such other information sent by you via emails to our email ID.   • Information collected by means of cookies that are installed on your hard drive. Information collected by means of cookies that are installed on your hard drive.
 • Information such as the IP Address of your computer, the server from which you are accessing our website and native mobile applications, details of web browser and operating system used to access our website or native mobile applications, date, time and place of accessing of our website and native mobile applications etc.,
 • Customers can request their data to be deleted by dropping an email to [email protected].

Cookies
Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Stepller.com to provide you with uninterrupted service. Stepller.com does not use cookies to save Personal Information for outside uses.

 We have implemented Google Analytics features based on Display Advertising (Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting). Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

 We, along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

 No use or Services available on the Website and native mobile applications are directed towards children. Stepller.com does not knowingly collect Personal Information from children or sell of its products to children.

 Stepller.com owns all the information collected via the Website or applications installed on the website or native mobile applications.
As applicable, the information collected by Stepller.com shall be used to contact you about the Website or native mobile applications and related news and Services available on the Website or native mobile applications; to monitor and improve the Website or native mobile applications; calculate the number of visitors to the Website or native mobile applications and to know the geographical locations of the visitors; update you on all the special offers available on the Website or native mobile applications and provide you with a better shopping experience. This includes sending emails intimating the various offers on the website or native mobile applications. You may at any time choose to unsubscribe from such email.

Some of your information may be shared with and Used by third parties who shall need to have access to Information, such as courier companies, credit card processing companies, vendors etc. to enable them and Stepller.com perform their duties and fulfill your order requirements. Stepller.com does not allow any unauthorized persons or organization to use any information that Stepller.com may collect from you through the Website and native mobile applications.

However, Stepller.com and our native mobile applications are not responsible for any information collected or shared or used by any other third party website or mobile applications due to your browser settings.

 Stepller.com, reserves the right to share any of your personal information to comply with the orders of subpoenas, court orders or other legal process. Your Personal Information may be disclosed pursuant to such subpoenas, court order or legal process, which shall be without notice to you.

 Stepller.com may share collective information such as demographics and Website or mobile application usage statistics with our sponsors, advertisers or other third parties (such third parties do not include Stepller.com's marketing partners and network providers). When this type of information is shared, such parties do not have access to your Personal Information. When you contact Stepller.com through any means such as chat/ email, Stepller.com reserves the right to use your contact details for marketing communications. You can unsubscribe from such communications anytime you wish to do so.

 The Website and native mobile applications may contain links which may lead you to other Websites or other mobile applications. Please note that once you leave our Website or native mobile applications you will be subjected to the Privacy Policy of the other website, mobile applications and this Privacy Policy will no longer apply.

 BY USING THE WEBSITE OR NATIVE MOBILE APPLICATIONS, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY, STEPLLER.COM RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

 If you have any questions about this Privacy Policy, please feel free to [Contact Us] through our Website or native mobile applications or write to us at [email protected].
 For Grievance Related Queries:
Grievance officer
: Khushboo Bhatia
Email id: [email protected]
Contact no: +91-1773565081,8376086255
Time: 9.30am to 6.30pm (all working days)
 Important Note: Contact the grievance desk if you didn't receive a desired resolution through [email protected]

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